Opening Hours Updates

Check this page for updates regarding the Sydney and Perth Experience Centre Opening Hours, as well as the Member Services Operating Hours. These announcements are for special occasions and unforeseen circumstances; for general opening hours please visit the Contact Us page.

Member Services Hours of Operation

Phone lines for Australia and New Zealand are open Monday - Friday from:
8am - 6pm AEST / 10am - 8pm NZST
Live Chat Hours of Operation will be Monday - Friday from:
10am - 6pm AEST / 12noon - 8pm NZST

Each Tuesday Member Services Phone & Chat lines will be closed for Team Training & Development from 2:00pm-2:30pm AEST/4:00pm-4:30pm NZST

Contact us via Phone:

Australia: 1300 AU YLEO (1300 289 536)
New Zealand: 0800 NZ YLEO (0800 69 9536)
We look forward to speaking with you!

Contact us via Email:

Contact us via Live Help Chat: